PLEASE NOTE: Orders will resume shipping under NZ’s Alert Level 3 😊

Shipping + Returns

Shipping Policy

We aim to ship your first Kids Crate delivery within 2-4 business days of payment. If there is a delay due to high demand, we will email you within 24 hours of ordering to let you know.

All subsequent subscription crates will be delivered to you bimonthly. This means our Kids Crates ship out at the beginning of every other month. The next Crate ships on April 1st, then June, August, October and December. These are perfect to keep the kids entertained in the holidays!

 

Return & Exchange Policy

We aim to provide the best quality in every crate. If there is a problem with the Crate you have received, please email us info@kidscrate.co.nz  or use the contact form, so we can help you as soon as possible.

We are unable to accept returns on our crates.